A practical guide for IT, technology and procurement leaders who want to control the outcome of their next SaaS renewal before the vendor does, starting 90 days out.
Part of the SmartBuyer Procurement Guide Series.
Most organisations run a rigorous process the first time they buy software, then sign the renewal notice a year later because switching feels riskier than paying. The vendor has priced in that inertia, so each renewal lands a little higher than the last.
This guide gives you a seven-stage renewal process, the levers that actually move price and the hidden costs to check before you sign. It reflects what experienced procurement specialists do differently when a renewal date lands.
If any of these describe you, this guide will earn back its 15 minutes.
Most renewals are signed under time pressure with no benchmark behind them. This guide gives you a repeatable process so every renewal date becomes a planned negotiation with a clear owner and target.
This guide was written with specialists from our Network who negotiate software and SaaS contracts, not theory. They are part of a Network of 500+ procurement specialists who buy across hundreds of categories every day.
