CLIENT CASE STUDY · INFORMATION TECHNOLOGY

Negotiated Microsoft Enterprise Agreements across 80 global territories, achieving 35% cost reduction

A SmartBuyer software licensing specialist renegotiated a global Microsoft Enterprise Agreement across 80 territories, working alongside the client’s IT and Procurement teams before the renewal was signed.

35%

reduction

CLIENT

Global
multinational

CATEGORY

Microsoft
licensing (EA)

SPECIALIST

Software licensing
& negotiation

OUTCOME

35%
cost reduction

THE BUSINESS CHALLENGE

Control global licensing costs before renewal.

The client’s Microsoft Enterprise Agreement covered 80 territories, with usage and local terms that had drifted apart over successive renewals. Ahead of the next renewal, it needed one defensible commercial position, not 80 separate ones.

Running a detailed global negotiation alongside day-to-day IT and Procurement work would have stretched internal capacity past what the team could resource without pulling focus from other priorities.

Client profile

clients-group-icon

A large multinational organisation licensing Microsoft software across 80 territories under a single Enterprise Agreement.

Client identity not disclosed.

SMARTBUYER’S APPROACH

One negotiation, run across every territory.

SmartBuyer deployed a software licensing specialist to run the Microsoft Enterprise Agreement renewal negotiation across all 80 territories, working directly alongside the client’s IT and Procurement teams.

01

 AUDIT

Map licensing use across 80 territories

Reviewed actual product usage, licence counts and current agreement terms across every territory to establish the client’s true negotiating position.

02

BENCHMARK

Build a defensible pricing position

Benchmarked pricing against comparable global Microsoft Enterprise Agreements to identify where the proposed renewal terms sat outside the norm.

03

NEGOTIATE

Secure terms across every territory

Negotiated directly with Microsoft on price, licence mix and terms through to renewal, keeping IT and Procurement involved throughout.

Results & impact

35%

results-icon

Cost reduction

35% reduction in Microsoft Enterprise Agreement costs secured before renewal, applied consistently across all 80 territories.

Consistent global terms

One negotiated position across every territory, replacing fragmented local agreements and inconsistent licence terms.

Reusable benchmark

A pricing and usage benchmark the client can reuse at the next Microsoft Enterprise Agreement renewal.

THE WORK IN DETAIL

From fragmented usage data to one global renewal.

Licensing and usage audit

The specialist audited licence usage and current agreement terms across all 80 territories, identifying underused licences and inconsistent terms that had accumulated across separate local arrangements.

Global benchmarking and negotiation

Pricing was benchmarked against comparable multi-territory Microsoft Enterprise Agreements. The specialist then negotiated directly with Microsoft on price, licence mix and terms, securing a single set of terms across all 80 territories before renewal.

smartbuyer-steps
number-lines-top1
Usage audited across 80 territories

Complete

Pricing benchmarked globally

In progress

Terms negotiated before renewal

Up next

WHY SMARTBUYER

Category expertise, matched to global licensing complexity.

Specialist support without a permanent hire

SmartBuyer matches organisations with experienced specialists across 250+ categories, giving budget owners access to focused software licensing and vendor negotiation expertise when the work demands it.

500+
specialists

Experienced category specialists who have brought corporate travel and other complex spend under strategic coverage inside large organisations.

250+
categories

Focused coverage across travel and the wider indirect spend base, matched to the programme in hand.

Flexible
engagement

Specialist cover for a single programme or a wider category, scoped and costed before any work begins, with no permanent hire.

Renewing a global software agreement?

Bring specialist licensing expertise to the table before you renew.

Tell us about the vendor, the territories involved and your renewal timeline. We’ll discuss whether a specialist could help and what an engagement might look like.